Parcels will be shipped via Canada Post & tracking numbers will be provided upon dispatch. You can track the delivery of your item at the Canada Post website https://tools.usps.com/go/TrachConfirmAction_input
If your item is lost while being shipped, it is up the customer to file a claim with Canada Post. Claims may take a few weeks to process. However, we will do our best to provide you with any further information you may need - do not hesitate to get in contact with us!
RETURN & EXCHANGE POLICY
We, unfortunately, do not accept any returns. Products are final sale.
We want to make sure you are happy with your purchase. If you have any issues, please let us know. We will try our best to work something out. Issues will be considered on a case-by-case basis.